All items have at least a 15 day warranty from invoice date unless the product description says different. Defective items are replaced or repaired first. If repair or replacement isn't possible then a refund will be given. All refurbished computers are sold with NO operating system, if they still have their COA sticker attached we don't guarantee that it is usable. If an item appears to have been physically damaged in shipping, we will need to file a claim with our carrier, the original box is required, don't discard any of the original packaging. If the original packing materials aren't available the carrier won't be able to process any claims and no returns will be accepted.
Our refurbished computers come with no software as a base unit, the hard drives will be blank. We are a refurbisher and offer several operating systems as an add on option on most computers. You must select this in the dropdown options section for it to be included or call for assistance with making your selections. The OS price includes the cost of the OS and our service fee to install it & load drivers. Linux is also an option on some computers, the small service fee included for our trained technicians to load the OS and setup drivers. Other software and images can also be loaded on your PC packages, call for options and cost.
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